Avalanche! Products – Store Policies

PRIVACY POLICY:
We value your privacy and we will never sell or distribute your personal information for any reason at any time. Avalanche is committed to protecting the privacy of its customers in compliance with all relevant data protection laws. With your permission only, we may use your information to contact you regarding promotions and future news.

SECURITY POLICY:
Your payment and personal information are safe with Avalanche. We use Authorize.net to assure your transactions are safe and compliant with the latest Credit Card Industry security requirements. Authorize.net exceeds ecommerce industry standards for secure commerce transactions. Authorize.net encrypts all of your personal information, including credit card number, name, and address, and can’t be accessed or stolen.

WARRANTY, & GUARANTEE:
Avalanche Manufacturing warrants this equipment to be free from defects in material and workmanship under normal use and service. This warranty is extended to the original purchaser for a period of 6 months from the date of purchase and is applicable only when the equipment is assembled and operated in accordance with factory recommendations. The warranty does not extend to damage or wear caused by misuse, abrasion, corrosion, negligence, accident, faulty assembly or tampering in a manner to impair its normal operation. Because the plastic slide is subjected to abrasion and wear in normal use, it is intended to be a disposable replacement part, and no warranty is given with respect to it.

RETURN POLICY:
All returns must be made within 30 days from the date of purchase. There is a 15% restocking fee that will be applied to ALL orders unless covered by our warranty listed above.
No freight charges will be refunded

RETURN PROCEDURE:
Requests for a return must be authorized through Avalanche prior to returning merchandise.
Please call our toll free number (1.800.378.3088) for a return authorization number.

SHIPPING & DELIVERY POLICY:
Please be assured that your items will ship out within two (2) business days of purchase. Most orders ship same day. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) Fed-ex or Spee-dee. Sorry, but we cannot ship to P.O. Boxes. If you’re trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing your order. Spee-dee and UPS deliveries occur Monday through Friday, excluding holidays. All shipments are confirmed to you upon shipping via your provided email with a tracking number and link to check on the shipment status. Avalanche is not responsible for any shippers lack of ability to deliver on time due to weather or other factors.

LEGAL:
Copyright 2014 Avalanche! Products by Rhino Manufacturing. All rights reserved. All identities used are property of their respective owners.